Return and Refund Policy

Return & Refund Policy

We want you to be satisfied with your purchase. If you are not completely satisfied with your order, you may have the right to return it in accordance with applicable consumer protection laws.

Right of Withdrawal

If you are a consumer in the European Union, you generally have the right to withdraw from your purchase within 14 days without giving a reason.

The withdrawal period begins on the day you, or a third party designated by you, receive the goods.

To exercise your right of withdrawal, please contact us at:

Email: kinetiq380@gmail.com
Business Name: Kineti

Returns

Returned products should be sent back without undue delay after notifying us of your withdrawal.

The customer is responsible for the return shipping costs where applicable, unless otherwise required by law or agreed by us.

Please ensure that the product is packaged securely to prevent damage during return shipping.

Refunds

Once we receive and inspect the returned product, we will process the refund in accordance with applicable law.

Refunds will generally be made using the same payment method used for the original purchase.

This policy does not affect your statutory consumer rights, including your legal rights regarding defective or non-conforming products.