Shipping policy

Shipping Policy

We currently ship orders to Europe.

Processing Time

Orders are normally processed within 5-10 business days after payment has been successfully received.

Delivery Time

Estimated delivery times:

• Austria: 5-10
• Germany: 5-10
• EU: 5-10
• Other countries: 5-10

Please note that delivery times are estimates and may vary due to circumstances outside our control.

Shipping Costs

Shipping costs are calculated and displayed at checkout before you complete your purchase.

Tracking

Where available, you will receive a tracking number by email once your order has been shipped.

Delays

Delivery may occasionally be delayed due to customs, weather, carrier issues, holidays, or other circumstances beyond our control.

If your order has not arrived within the expected delivery period, please contact us at:

Email: kinetiq380@gmail.com

EU online sellers also need to provide clear information about delivery conditions, delivery restrictions and applicable delivery costs before purchase.